Bt customer service line

Is BT plus better than BT plus? How to pay BT line rental? Our friendly forum experts are available to help you with queries about BT products and services. Unfortunately BT use calling centres and I suspect that all the people do there is take messages and pass them onto BT, I left BT for another provider years ago and their customer service is excellent, they listen, speak English and on.

It could be the Sky box, I know when I got broadband I had to put some type of filter on other lines.

Try taking the sky line out and going back to the BT web site. However, trying to find the actual worst would be very tough. ATT Uverse in the USA is worse than BT. At BT , we use the power of communications to make a better world. We bring technology to life for people in the UK and in.

Due to the coronavirus outbreak, we have fewer people working in our call centres. If you need help, please try our online help or get support from our BT Community first – most queries can be answered this way.

It will be quicker for you, and you’ll be helping us to. Cancel your BT broadband. Bad BT customer service : this will be pretty rare, but you may feel that. More connected for less.

Keep your billing low, no matter how many calls you make. Get one of our Calling Plans for landline. If you’re a new BT Mobile customer or an existing BT mobile SIM only customer you can apply to pre-order selected mobile handsets.

You can do this at bt. BT Halo combines the best of our 4G, 5G and fibre, with game changing reliability, speeds and service. Discover BT Halo Login for your Halo deals Not a customer yet? Or use these links to contact us right now: Email us. If you need to speak to a customer services advisor you can call us days a week between the hours of 9am and 5pm.

Instant Online Assistance Our help section is packed with step-by-step to the most commonly asked customer questions. I received good service and want their line manager to know that they were very helpful. I would say you have a strong case to argue a failure of proper customer service but formal breach of contract is quite another thing altogether.

Depends to some degree on what the minimum guaranteed speed is set at and whether BT can show they have made reasonable efforts to rectify the fault (define reasonable if you can!).

If you are unable to find your specific product in the list above, please contact our Customer Relations team. Decide what you charge your customers: 0and 087. Using 0and 0allows you to choose how much you want your customers to pay, the contribution you want to make or the amount of revenue you’ll receive. BT will repair a Service Failure in line with the timescales set out in the Service Schedule. This means as long as you have a good 4G or wi-fi connection you can make and receive calls when you’re away from the office using an app on your mobile.

BT said there is a fault with her broadband. I have since written to Lisa Harrington, the Customer Services MD - asking for her help. UK 4G coverage as of December. G Assure works over copper, fibre and static IP.

Sukanya on the BT Chat line , activated bt call protect services and said that BT would get it sorted in the next hours. The calls have stopped but I have had no explanation on how this has happened.