Botach Inc DBA Botach Tactical. Everyone of course has their own opinion, but here are a couple suggestions. Terrible customer service.
The price level of this organization is high according to consumer reviews. Our return policy is backed by a 1 money back guarantee. You have days from the time of your orders delivery to notify us of any intent to return merchandise. All products must be returned in original condition and contain all manufacturer packaging and tags. Ordered an item, specified in notes that they package it with padding as the type of item is easy to damage - and sure enough it arrived damaged with no padding.
Spend your money here if you HATE your money. Non Existent Customer Service. Worst Customer service in the WORLD. Shipping was listed as 5-days via UPS. There were no indications on the website that the item was not in stock.
However, they are often slow to ship (that has improved) and their overall customer service if there is a problem may take a call or two resolve. If you know their history, back to LA and before, it helps you understand their business approach. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Overall Satisfaction Rating.
Live chat is never available.