Thursday, December 15, 2016

Alienware customer service review

The social media team is fast and impressively patient as are. Its parent company, Dell, placed third in last year’s showdown. FWIW screen failure began as washed out colors, ghosting of closed images and windows and finally, mercifully,. Their customer service is equally trash. Read about their experiences and share your own!


How do I talk to Dell support?

I recommend alienware My last alienware lasted a good years and never crashed. Great performance, liquid cooling excellent to prevent over heating. Dell customer service always helpful in my experience. However harsh reviews center around overheating of the graphics card.


They are just Dell computers but its there gaming PC line so its all the same company. I have heard mixed reviews about Dell and there customer. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer.


I read reviews about alienware which were mostly negative and but figured like anything else, the people that have bad experiences are the ones that write reviews so I chose to ignore the reviews.

Pentium processor with HT technology, gig of RAM, and dual gig processors in raid format. Submit your complaint or review on alienware. Read real customer ratings and reviews or write your own.


Share your voice on ResellerRatings. Ordering, delivery to spec and all was fine. Have had nothing but headaches with it since. Problems started about months after I got it.


Alienware , rated stars. The company also offers a solid warranty. I have now been officially getting the run around from customer service. Read helpful reviews from our customers. Since this time Dell has sent a technician to fix this POS times.


Now they refuse to replace the system and made me send it into the service department even though my Extended Warranty specifically say ONSITE repair. If you plan on using your laptop for hours on the go, consider bringing a portable battery pack to help top off your charge. So they cannot publish my review on their website. I did not use any vulgar language or gave any inaccurate information.


Below is the original e-mail dated September. I work in a customer oriented environment and I know that considering the circumstances, this e-mail is highly unacceptable.

FHD Display Gaming Laptop at Amazon. I tried updating the fan configurations and even the BIOS, but to no avail.

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.