How can I contact the customer service? If you have a complaint with us please contact us using the appropriate method above. Coronavirus (Covid-19): Update to our Booking Amends and Cancellation Policy. Travelodge Customer Services.
If our advisors are busy , the chat button will indicate that advisors are not available.
Or is any of the information above inaccurate? The Customer Service team provides our guests with the best possible service before and after their stays. Central Operations are the gateway for any changes that affect our hotels and hotel teams. So, this could be anything from launching new products to service improvements across our network. In response to COVID-1 Lodge has taken necessary steps to protect our employees.
Our Customer Care team is working remote but is still here to help! Here are a few things you should know: Our online store is still open! Online order shipments could be delayed by 5-days.
All Factory Stores have been temporarily closed. The company provides numerous articles, reviews and picture albums to its customers for them to choose the place of destination by attraction. We will work with you to ensure that you have full access to the information available to the public on our site. This is against the governments advice to such hotels who provide a service to local councils which they are paid for.
What’s it like to work here? We’ve been here for our customers for over years. Add review, get directions, working hours, contacts. Have had a nightmare with them! So tell us about your experience so we can help to improve our service.
Visit Customer Services. Email Peter Gowers (CEO) on peter. We use cookies to improve your site experience. By continuing to browse our site you agree with our cookie policy.
Find out more on our privacy policy page. This message will appear the first time you visit the site on any device. Average Customer Rating.
Can I chat to someone in Customer Services ? I book a room every off day. How do I cancel my booking? I stayed at the travel lodge in derriford.
He was so welcoming and happy to have a conversation with us, couldn’t ask for better service then what Ian gave. One of the nicest blokes I’ve met!
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