Nih service desk

CIT’s systems help NIH technical staff protect NIH information resources by ensuring that the right people at NIH and around the world can access the right networks, computers, applications, websites, and other resources at the right time and for the right reason. The new interface has a friendlier look and feel and provides improved navigation and security for users. The updated site is also designed to deliver customer requests more quickly to the appropriate technical teams and to minimize downtime. If you need immediate help (i.e. a PI is within two days of a deadline or in the event of a security emergency), call us. Note that the Help Desk ’s busiest hours are between a. The Service Desk hours are Mon-Fri, a. Eastern Standard Time, Monday through Friday and closed Saturday, Sunday and Federal Holidays.

Visit AskIT, the self- service knowledge base available to NIH Staff. Watch our latest videos and podcasts CIT can broadcast your conference, seminar, or meeting live to any audience across the worl or it can record the event for users to access later. What does help desk support mean? How to help the help desk?

Does your help desk need help? Please visit the eRA Commons Service Desk to submit a support ticket. Was this information helpful? Do you have any comments or suggestions about the information provided within this topic? Send your comments about the LikeThis Online Help to the eRA Communications department.

The NIHMS also maintains a help desk to assist users with manuscript submissions. Contact the NIHMS help desk with your queries. My NCBI and My Bibliography : Please first refer to the My Bibliography training materials and FAQ. It is constantly update expande and refined to ensure that you have access to the very latest information. Online user documentation for the Human Subjects System (HSS) module, including screenshots and step-by-step instructions.

The NIH IRB has several consultants who advise the Board and are periodically involved in protocol review. Coexistent with the protection of research subjects the goal of the IRBO is to provide quality service to enhance the conduct of research and ensure human subject research studies are regulatory compliant. Submit applications electronically to NIH and other Public Health Service Agencies. The service desk general inquiries about grants policies, processes, and funding opportunities on behalf of NIH.

NIAID’s grant and contract policies and procedures. Search the NIH IT Knowledge Base for tutorials, instruction sheets and user guides or refer to the appropriate How-To Guide. For questions or user support, please contact the NIH IT Service Desk. An engineer will contact you shortly. Thank you for contacting NIC Service Desk.

All NIH users are PRE-registered to RECEIVE deliveries via this service. To SEND a delivery using this service , please request permission by contacting NIH Help Desk : - Online: Click here to submit a request using web form. Ensure computers, printers, and communication devices are available and managed effectively to support CC departments and NIH research.

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