Excellent customer service videos

He gives examples of potential sales and customer service questions and shows you how to tackle each one. Finding quality customer service videos on isn’t easy — there’s a lot of junk out there. It can be pretty time-consuming to sift through all the videos of customer meltdowns to track down videos that are genuinely humorous or insightful and offer real value to anyone working in customer service. My goal is to ensure each customer has a positive shopping experience at Family Video.

They want you to be friendly, nice and helpful to all customers.

David Brownlee 966views. This amusing program teaches viewers how to anticipate customer needs and do a little something extra. Well, get ready for our own acknowledgeable list of funny customer support videos. From hilarious and outrageous customers and customer service agents, to some helpful tips on how to deal with dissatisfied customers, these ten videos truly are Oscar worthy.

Customer service is now the most important factor when deciding to do business with a company. This is an animated video with great visuals and stats that explains why good service experiences matter. It also gives you insights on the C’s of Customer Satisfaction according to a recent McKinsey study.

Nayar, former CEO of HCL Technologies, an IT services company, begins by asking the audience why employees feel good about voluntarily going to church on a Sunday, but dread going to work.

This video comes from a workshop held by Oracle’s London-based CX group. A group of employees involved on the “front line” of customer service got together to explore the realities of today’s complicated multi-channel customer journey. Exceptional service thrives in an environment where employees are encouraged and supported.

Excellent customer service means going above and beyond his or her expectations. To rake up great customer reviews or blow up on social media, it comes down to good ole genuine customer support. Be kind to your customers. People aren’t lying when they say that customer service begins with a smile. Leaving a good first impression is a must.

Warm greetings are essential when dealing with people, but it has an even stronger note when you’re dealing with your clients. This is a surprising good video on the topic of providing good customer service and contains a few hints and tips portrayed in a straight-forward way. John Boccuzzi has more than years experience in sales, marketing, and customer service , within both public and private companies.

In this TEDx talk from Bryant University, John Boccuzzi discusses why excellent customer service has the potential to be the greatest form of marketing for a brand. The Place for Customer Service Stories. Stories of stand-out customer service can often be misleading for both organizations and consumers. Take a page from their customer service playbooks and try implementing some of these excellent customer service examples into your own process.

Adobe Depending on your product or service , a unique approach to typical customer service channels might be necessary—as is the case with Adobe, who has tons of different software available.

The more we hone our Customer Service skills, the better we get with our Life. A company’s most vital asset is its customers. Without them, we would not and could not exist in business. Providing Excellent Customer Service in any industry by Brian Tracy This is the key to high income.

No matter what kind of salesperson you are, your job title is “Problem Solver” and your job is give the best customer service possible. Keep these tips handy for when your company is providing customer support. Video Webinars Start A Business Subscribe Books. While these two conceptions might seem diametrically oppose they are both part of a customer experience that defies the expected by delivering the expected — and then some.

Good customer service involves treating the customers with a friendly attitude. However, I believe excellent customer service means going above and beyond. It entails having a thorough knowledge of the store’s inventory in order to help customers make the best decision. Delivering Excellent Customer Service in the Long­ Term Care Environment You may not consider yourself a customer service representative – and you’re right.

But caregivers in long‐term care do provide a service to residents.