For help with your service chat now, call in or try our self help pages. They hold a monopoly over certain areas of Lubbock and feel that they can treat their customers like garbage because of it. Been on hold 2x with them for over hours. Suddenlink is the absolute disaster of customer service.
They know the problem and yet haven’t resolved it. Now I can’t even get a call back or help to fix my issues. Need Help with your business connectivity solutions? On Sunday, June 2 the internet signal in my house and others in the community down completely.
Had an appoint for installation today bet 11-2. By no call so we called ‘em ‘n they sai a technician is nearby and will call in minutes. Poor customer service. Did not complete job.
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Some offer better help than others, click for details about customer service and more. Displaying total of customer service contacts. The total i do not owe is $93. The service was set up wrong in the beginning and the technician came and resolved the problem.
He told me that the software program was set up wrong and he repaired it. I want suddenlink to remove these charges from my bill as this should be part of the service to make the system work properly. Availability and the exact price will depend on your area. Residential customer service.
SUDDENLINK COMMUNICATIONS, at its headquarters and all its company-owned locations is BBB Accredited. And has been out since 3pm CST yesterday, with no acknowledgement of the outage or an ETA. This service is garbage.
I can nottttttt with customer service people today. Harassment and unjust charges. Termination of service. Lack of customer service and they keep changing my service appointment without telling me.
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