This number is for customers who are looking for to make an online booking or is wanting to make an enquiry about a refund. If this is unsuccessful in resolving the problem, the company have a complaints procedure to follow. These two routes are the West and East Coast services. Please note that our team are only able to reserve a seat on an LNER service, we do not provide reservations for other operators.
For customers with hearing impairments) Address. Floor Victoria Square House.
Customer Resolutions - Avanti West Coast. Need something more specific? Got a question, a query, an issue or an idea? CUSTOMER RELATIONS TEAM.
Due to the ongoing coronavirus outbreak we are experiencing a high volume of calls and enquiries through our website. Not found alternative number. TRAVELLER LOYALTY PROGRAMME. Delays, lost property and onboard services.
Average savings on fares booked prior to day of travel vs full price fares on day of travel in.
Subject to availability. The company always supports you when take extraordinary decision for customers or you go out of you boundaries to help customers. The work colleagues are amazing and we are more as family members than just work colleagues.
Please read our guide on refunds and exchanges here. We cross more of the country than any other train company. We can provide cheap train tickets for any train journey, on any train, in Great Britain, with big savings with Advance tickets – and no booking fee! Booking online or on your mobile is quick and easy at crosscountrytrains. Welcome to Avanti West Coast.
Buy train tickets and find train times with no booking fees and rewards when you travel. Travel in style across the UK. Freepost RTUH-TUGH-GCLZ.
It also tells them where that customer will get off, so we can have someone on the platform at exactly the right spot to assist them in whatever way they need. Good free wifi now which makes it perfect. On the one occasion we were late recently I got a decent refund. Very good service and makes travelling to London a pleasure.
First time on the new Azuma trains from Edinburgh to London. Went first class on southbound and it was goo apart from cold tea - but waiter replaced it when asked with nice hot coffee. Opening hours: 06:to 22:every day.
On this page, you’ll find all the ways you can contact us and keep up to date with West Midlands Railway.
Virgin trains Liverpool to London.
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