Customer Service - Prepaid. National Accessibility. Get additional accessibility assistance and resources.
Check service availability, order online, pay your bill, upgrade your account, request tech support and more! Or need assistance with Billing? Our online support site provides the information and tools you need to quickly resolve any issue.
As a Tech Support Pro customer you are entitled to unlimited support each month. I understand call volume reduces at certain times across the USA but what about people that work shift work? Having issues with your replacement device?
Technical Support Representatives are available. Verizon bill unless you cancel with Verizon. All hours are in local time. In total, there are ways to get in touch with them.
Or is any of the information above inaccurate?
Landline to wireless ports generally should take no more than four days but could take longer. Note: Processing time may vary depending on the complexity of the port, existing volumes between carriers and your old service provider. Third try with tech support and back to customer service and back to tech support. Online help was useless and for trying to accomplish something simple. I called these monkies at 6:AM, was told by the machine to call back during regular business hours I thought their business hours are 6AM - 11PM, days a week?
Called back at 7:00AM, got the same message when tried to speak to an actual person. Well calling them is the easiest way to get a live voice conversation. At this time, we encourage all customers to use our online shopping and support.
Select local stores are only open for in-store pickup for critical device orders and appointment-only critical technical support Mon-Sat, 11a-4p. In general, you can expect longer wait times during peak business hours, such as lunchtime and early evening. From once-in-a-lifetime experiences to tons of rewards from the brands you love.
It’s the quickest way to get your hands on your online order. Seeing as the company doesn’t keep separate departments for sales, billing, and technical support, you’ll need to use this line for every issue short of canceling your service outright. Apply to Call Center Representative, Wireless Sales Consultant, Senior Case Manager and more! Where can I troubleshoot my device?
My Business Account is available any time, anywhere hours a day, days a week while in the office or on the go. Emergency customer service is also available between p. WITS customer service representatives are available to users for service planning, feature assignments, service order planning, billing reconciliation, inventory control and trouble resolution.
Monday through Sunday. I’m just trying to connect to the internet! This is unacceptable! They say not a problem.
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