Monday, December 4, 2017

Quality of products and services

What is quality assurance (QA)? Definition from WhatIs. How do you define quality? Why is product quality important?


Quality Products and Services is a full service sales group providing factory direct furnishings for institutional markets. Quality products and services – those that reliably fulfill a customer need – create trust in your brand.

Trust leads to customer retention. Why would a consumer buy a different brand when they know yours is reliable? This increases your profits – and that’s the goal of any business. Here are some tips to improving the quality of products and services. Give supreme priority of quality in every plans and procedures.


Remember, adjusting quality with time, cost or labor can provide temporary benefits but permanently destroy the future. Quality is an important dimension of production and operations management. Product quality is usually involves a comparison of expectation with performance while service quality usually termed for service organization.

Quality in manufacturing organization is often different from that of service organization. Manufacturing organization produce a tangible product than can be seen, touche ad directly measures. A product is a tangible item that is put on the market for acquisition, attention, or consumption, while a service is an intangible item , which arises from the output of one or more individuals.


Although it seems like the main distinction between the two concepts is founded on their tangibility, that is not always the case. However, the industry standard and most widely-used metric is SERVQUAL. Quality of the product is determined by the customer while the quality of a service is determined by the provider. A product can be stored for future use or sale and it can be returned to the buyer if the need arises. However, a service can be consumed the moment it is offered and cannot be stored for future use.


Welcome to Quality Products. We provide precision machining and fabrication services for OEM manufacturers, with significant experience serving customers in the power generation, defense and light rail industries. They can be profitable and successful only when the products and services are for use and meet the needs of consumers. Such ‘ fitness for use ‘ of product is known as quality. While deciding the quality of his products , a manufacturer has to reconcile two conflicting trends, viz.


In a general sense, measuring service quality depends entirely on the context and brand promise, and service quality dimensions vary according to the industry. The good news is that thinking hospitality managers have service quality models that can guide them in planning and implementing service quality systems. A quality product creates unshakeable customer loyalty that generates increased leads.


When customers find a product they trust, they return, make repeat purchases, and recommend the product or service to others. Consider Apple’s success in selling more than 8million devicesto more than 1million users in the last year alone.

Do not assume that the Quality Department alone can control the quality that your customer sees. If you are to truly improve quality at your business, whether you manufacture products , distribute goods, or perform a service for your clients, your first step (and also the hardest) is to resist. Receive high- quality design, fabrication, and machining services from our manufacturing company in Broken Arrow, OK.


International Organization for Standardization (ISO) A network of national standards institutes and similar organizations from over 1different countries that is charged with developing standards for quality.

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.